Privacy Policy

The following data protection declaration is intended to inform you about the type, scope and purpose of the personal data collected, used, processed and stored by us. In addition, this data protection declaration informs affected persons of their rights.

  1. Personal data are data that are personally identifiable to you, e.g. name, address, e-mail addresses or user behavior.
  2. With regard to the terms used, such as "processing" or "person responsible", we refer to the definitions in § 4 of the Basic Data Protection Ordinance (DSGVO).

We take data protection very seriously and want to ensure that your privacy is protected at all times when using our offers. The data provided by you will be treated with the greatest possible care and protected within the framework of legal regulations.

1. Privacy at a glance

1.1 Person responsible

Stefan Lisson l Frankfurter Allee 47 l 10247 Berlin is responsible for the collection, processing and use of personal data within the meaning of the German Data Protection Ordinance (DSGVO). If you have any questions about data protection or wish to object to the collection, processing or use of your data in whole or in part in accordance with these provisions, please contact us:
Meshtech l Stefan Lisson
Frankfurter Allee 47
10247 Berlin
Tel .: +49 30 83100325
Website: l Impressum

1.2 Scope of the processing of personal data

The use of our Internet pages is basically possible without any indication of personal data. However, if you wish to make use of special services provided by our company via our website, it may be necessary to process personal data. We process your personal data only for the purposes stated in this data protection declaration. We only process personal data of our users if this is necessary to provide a functional website as well as our contents and services. The processing of personal data of our users takes place regularly only after consent of the user. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.
If we disclose data to other persons and companies (contract processors or third parties) within the scope of our processing, transmit it to them or otherwise grant them access to the data, this shall only take place on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as payment service providers, in accordance with Art. 6 Para. 1 lit. b DSGVO for contract fulfilment is necessary), if you have consented, if a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
If we commission third parties with the processing of data on the basis of a so-called "order processing contract", this is done on the basis of § 28 DSGVO.

1.3 Legal basis for the processing of personal data

The processing of personal data always takes place in accordance with the Basic Data Protection Ordinance and in accordance with the German data protection regulations applicable to us.
In accordance with Art. 13 DSGVO, we inform you of the legal basis of our data processing. If the legal basis is not mentioned in the data protection declaration, the following applies:

  1. The legal basis for obtaining consent is Article 6 § 1 lit. a and Art. 7 DSGVO
  2. The legal basis for processing for the fulfilment of our services and execution of contractual measures as well as answering inquiries is Article 6 § 1 lit. b DSGVO
  3. The legal basis for processing to fulfil our legal obligations is Art. 6 para. 1 lit. c DSGVO, and the legal basis for processing to protect our legitimate interests is Article 6 § 1 lit. f DSGVO.
  4. The legal basis for cases where the vital interests of the data subject or another natural person require the processing of personal data is Article 6 § 1 lit. d DSGVO.

1.4 Information, Cancellation, Blocking and Deletion of personal data

You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. Details can be found under point 8.
Many data processing processes are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing up to the revocation remains unaffected by the revocation.
We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for in the various storage periods provided for by law. After the respective purpose or expiry of these periods, the corresponding data will be blocked or deleted as a matter of routine and in accordance with statutory regulations.

1.5 Data Security

We endeavour to store your personal data by taking appropriate technical and organisational security measures in such a way that they are not accessible to third parties.
This website uses SSL encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
In addition, we protect our Internet presence and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks, however, complete protection against all risks is not possible.

2. Data Collection on our Websites and Servers

2.1 Cookies

Due to our legitimate interest in improving the stability and functionality of our website, our website uses. (see Art. 6 para. 1 lit. f. DSGVO) Cookies. Cookies are text files that are stored on the user's terminal device when the website is accessed and can be accessed by the browser. If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values to an individual extent.
Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. A particular Internet browser can be recognized and identified by its unique cookie ID.

Through the use of cookies, we can provide you with more user-friendly services on our Internet pages, which would not be possible without the cookie setting. Cookies enable us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his access data each time (s)he visits the website because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie remembering the items placed in the virtual shopping cart. Cookies cannot be used to start programs or to transmit viruses to a computer.
Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
Some of the cookies used are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and make it possible to recognize your browser on your next visit (persistent cookies). Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
Apart from this, you as a user also have full control over the use of cookies, as these are stored on your end device. You can set your browser in such a way that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Cookies that have already been saved can be deleted at any time. This can also be done automatically. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser.

A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services:

If cookies are deactivated for our website, not all functions of the website may be fully usable.

2.1.1 Third Party Cookies

We may work with third parties who help us to make our website more interesting to you. For this purpose, cookies from partner companies are also stored on your hard disk (third-party cookies) when you visit our website. If we work with third parties, you will be individually and separately informed of the use of such cookies and the extent of the information collected in each case within the following paragraphs.

2.2. Provisioning of Webserver & Logfiles

When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. As soon as you request a file from our website, access data is collected by default and stored in the log files of the server. The following data and information is logged in this way:

  • browser type and version used
  • the operating system used by the accessing system
  • Visited Website
  • the date and time of access to the website
  • the website from which an accessing system reaches our website (so-called referrer)
  • an Internet Protocol (IP) address
  • other similar data and information for security purposes in the event of attacks on our information technology systems

This data is necessary for us to display our website and to guarantee stability and security. Furthermore, these are evaluated for internal statistical purposes as well as for the technical administration of the Internet presence. The legal basis is Art. 6 para. 1 sentence 1 lit. f DS-GMO. Our legitimate interest follows from the aforementioned purposes of data collection.
The anonymous data of the server log files are stored separately from all personal data provided by a person concerned, so that no conclusions can be drawn about the person concerned. A passing on to third parties, also in excerpts, does not take place.
The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. to clarify cases of misuse. If data have to be deleted for reasons of evidence, they are excluded from deletion until the incident has been finally resolved.
We reserve the right to check the server log files subsequently if there are concrete indications of illegal use.
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no possibility of objection or removal.

3. Use of our online shop

3.1 Registration

You can either place orders as a guest without registering or create a customer account via our website. For the purpose of using your personal data for further, subsequent orders, the data you provide will be stored and processed revocably. The legal basis is Art. 6 para. 1 sentence 1 lit. b DS-GMO.
A passing on of this data to third parties does not take place in principle, unless it is necessary for the pursuit of our claims or there is a legal obligation according to Art. 6 Abs. 1 lit. c DSGVO.
Your registration with voluntary disclosure of personal data serves us to offer you content or services that can only be offered to registered users due to the nature of the matter. Registered persons are free to modify the personal data provided during registration at any time or to have them completely deleted from the database of the data controller. If users have terminated their user account, their data will be deleted with regard to the user account, subject to where its storage is necessary for commercial or tax reasons according to Art. 6 Para. 1 lit. c DSGVO. Data in the customer account remains up to its deletion with subsequent archiving in the case of a legal obligation. It is up to the users to save their data before the end of the contract if they have given notice of termination.

3.2 Ordering Process

If you wish to place an order in our online shop, you must provide personal data during the ordering process. Which data is collected for this purpose can be seen in the respective input masks, whereby the mandatory information necessary for the justification and fulfilment of the contract is specially marked in each case. All other information is voluntary.
The indication of your personal data serves the purpose and is necessary insofar as these are needed for the conclusion of the contract and the completion of your order. The legal basis is Art. 6 para. 1 sentence 1 lit. b DS-GMO.
Due to the requirements of commercial and tax law, we are obliged to store your address, payment and order data for a period of ten years. Your data will therefore not be completely deleted even if the storage is no longer necessary for the concluded contract. However, processing is limited to the extent that processing is necessary to comply with legal obligations. The legal basis is Art. 6 para. 1 sentence 1 lit. c DS-GMO.
We will use the data that you have transmitted to us in the course of your order exclusively to process your order. The data will only be processed in third countries if this is necessary for the fulfilment of the contract (e.g. at the customer's request upon delivery or payment). We use the external service providers named below to process the order.

3.2.1 Delivery Service

For the delivery of the goods a passing on of your address data to our parcel service providers is necessary. They are obliged to treat your data confidential and to store and use it exclusively for the purpose of delivery and to delete it after successful delivery. The legal basis for the transfer of the data is Art. 6 para. 1 lit. b DS-GMO.

  1. Sendcloud: In the context of dispatch processing, the data required for dispatch are passed on to SendCloud GmbH, Kanalstr. 10, 80538 Munich. SendCloud processes personal information only in the course of providing the shipping service and complies with all applicable data protection laws during processing. The data protection regulations can be viewed here:

3.2.2 Payment Processing Service

Your payment data will be passed on to the commissioned credit institution or the selected payment service provider for payment processing. The legal basis for the transfer of the data is Art. 6 para. 1 sentence 1 lit. b DS-GMO.
Your payment details will be sent to the appropriate payment service provider depending on the payment method you have chosen. The payment service provider is responsible for your payment data.

  1. PayPal: When paying by PayPal, your data required for payment will be passed on to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. The legal basis for PayPal is Art. 6 Par. 1 S. 1 lit. f DS-GMO on the basis of the legitimate interest in determining your solvency. Further information can be found at:

4. Contacting Us

Due to legal regulations, the Internet pages contain information which enables a quick electronic contact to our company as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If you contact us by e-mail or via a contact form, the personal data transmitted by you will be stored automatically. Such personal data transmitted by you to us on a voluntary basis will be stored for the purpose of processing or contacting you. This personal data is not passed on to third parties.
The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your establishment of contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b DSGVO.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, (S)he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.

5. Newsletter

We will only send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter "newsletters") with the consent of the recipients or a legal permission. If the contents of a newsletter are specifically described within the scope of a registration, they are decisive for the consent of the users. In addition, our newsletters contain information about our services and us (so-called direct advertising).
If you purchase goods or services on our website and provide us with your e-mail address, we may subsequently use it to send you a newsletter.
Alternatively, you can register for the newsletter. All you need to do is enter your e-mail address. Optionally, we ask you to enter a name in the newsletter in order to address us personally. In addition, we save the language setting in order to be able to deliver the newsletter in the corresponding language.
We use the so-called double opt-in procedure to ensure that newsletters are sent out in agreement. In the course of this, the potential recipient can be included in a distribution list. Subsequently, the user receives the opportunity to confirm the registration in a legally secure manner by means of a confirmation email. The address is only actively included in the distribution list if it is confirmed.

The dispatch of the newsletter and the performance measurement associated with it (see item 5.2) are based on the consent of the recipients pursuant to Art. 6 para. 1 lit. a, Art. 7 DSGVO in conjunction with § 7 para. 2 no. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing pursuant to Art. 6 para. 1 lt. f. DSGVO in conjunction with Section 7 para. 3 UWG.
Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes the storage of the login and confirmation time, as well as the IP address. The changes to your data stored with the shipping service provider are also logged. The registration procedure is recorded on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. We are interested in the use of a user-friendly and secure newsletter system that serves both our business interests and the expectations of users and also allows us to provide proof of consent.
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose there is a corresponding link in every newsletter. Alternatively, you can also write an email to
This also makes it possible to revoke the consent to the storage of personal data collected during the registration process. We may store the email addresses we have unsubscribed for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of these data is limited to the purpose of a possible defence against claims. An individual application for cancellation is possible at any time, provided that at the same time the former existence of a consent is confirmed. Your data will then be deleted immediately in connection with sending the newsletter.

5.1 Newsletter Software

The newsletter is sent by the newsletter service provider Newsletter2Go GmbH, Nürnberger Straße 8, 10787 Berlin, Germany. The data protection regulations of the newsletter service provider can be viewed here:
The newsletter service provider is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO and an order processing contract pursuant to Art. 28 para. 3 p. 1 DSGVO.
The newsletter service provider can use the recipient's data in pseudonymous form, i.e. without assignment to a user, to optimize or improve its own services, e.g. to technically optimize the dispatch and presentation of the newsletter or for statistical purposes. However, the newsletter service provider does not use the data of our newsletter recipients to write them down itself or to pass the data on to third parties.

5.2 Success Measurement

The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a newsletter service provider, from the service provider’s server. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are initially collected.
This information is used to technically improve the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined using the IP address) or access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our endeavour, nor, if used, that of the newsletter service provider, to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.
A separate revocation of the success measurement is unfortunately not possible, in this case the entire newsletter subscription must be cancelled.

6. Analysis

The following tracking measures are used on our website to analyse and regularly improve the use of our website. The statistics we collect allow us to improve our offering and make it more interesting for you as a user, to measure the success of our advertising measures and to optimise our advertising measures. The legal basis is Art. 6 Par. 1 S. 1 lit. f DS-GMO, whereby our legitimate interest arises from the aforementioned purposes.

6.1 Matomo

We use the open source software tool Matomo on our website. This tool uses cookies to enable us to analyse the use of the website. To enable this, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize your Internet presence. Your IP address will be immediately made anonymous during this process, so that you as a user remain anonymous to us.
The software runs exclusively on the servers of our website, because we want to expressly do without the otherwise usual external analysis by Google Analytics. The personal data of users is only stored there. The data will not be passed on to third parties.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

More information about the privacy settings of the Matomo software can be found under the following link:

6.2 Trustpilot

For reviews via the rating service, the terms and conditions and privacy policy of, published at and, apply. If you participate (prior registration required) in this rating system, your rating will be published according to the rules of as well as on the websites of Trustpilot and its partners. For the purpose of using we will forward your e-mail address, your name and our internal booking number to Trustpilot A/S, Trommesalen 5, 3. sal, 1614 København, Denmark.

7. Integration of third parties content and services

Within our online offer, we make no representations or warranties of any kind based on our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) content or service offerings of third parties to incorporate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content").
This always presupposes that the third party providers of this content perceive the IP address of the users, since without the IP address they could not send the content to their browser. The IP address is therefore required for the display of this content. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include technical information about the browser and operating system, referring websites, visiting time and other information about the use of our online offer, as well as be linked to such information from other sources.

7.1 Vimeo

For integration and display of video content our website uses plugins from Vimeo. The video portal is provided by Vimeo Inc. 555 West 18th Street, New York, New York 10011, USA.
When calling a page with an integrated Vimeo plugin, a connection to the Vimeo servers is established. This will tell Vimeo which of our pages you have visited. Vimeo will know your IP address even if you are not logged in to the video portal or do not have an account there. The information collected by Vimeo is transmitted to servers of the video portal in the USA.
Vimeo can assign your surfing behaviour directly to your personal profile. You can prevent this by logging out beforehand.
The use of Vimeo is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Details on the handling of user data can be found in Vimeo's data protection declaration at:

7.2 YouTube

We have integrated YouTube videos into our online offer, which are stored on and can be played directly from our website. The provider is "Youtube", a service belonging to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

These are all integrated in the "extended data protection mode", i.e. no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos will the data specified in the following paragraph be transmitted. We have no influence on this data transmission.
Youtube uses cookies to analyze your user behavior. By visiting our website, YouTube receives the information that you have called up the corresponding subpage of our website. In addition, the data collected by us mentioned above under the item "When visiting our Internet presence" Section 4 will be transmitted. This is independent of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button.
YouTube/Google stores your data as user profiles, evaluates them and uses them for the purposes of advertising, market research and/or demand-oriented design of its Internet presence. Such an evaluation even takes place for users who are not logged in. The legal basis for Youtube/Google is Art. 6 Para. 1 S. 1 lit. f DS-GMO, whereby the legitimate interests for Youtube/Google result from the aforementioned purposes. You have the right to object to the creation of these user profiles, whereby you must contact Youtube/Google to exercise this right.
Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, which ensures compliance with the data protection level applicable in the EU,

For more information on the purpose and scope of data collection and processing by YouTube, please refer to the privacy policy. There you will also find further information about your rights and setting options to protect your privacy:

8. Rights of the data subject

You have the following rights towards us with regard to personal data concerning you:

  1. Right of access (Art. 15 DS-GMO) to your personal data processed by us
  2. Right to rectification (Art. 16 DS-GMO) or completion of your personal data processed by us
  3. Right to the deletion (Art. 17 DS-GMO) of your personal data processed by us, unless processing is exceptionally required under Art. 17 para. 3 DS-GMO
  4. Right to limitation of processing (Art. 18 DS-GMO)
  5. Right to information (Article 19 DS-GMO)
  6. Right to data transferability (Art. 20 DS-GMO)
  7. Right to revoke consent given to us once (Art. 7 para. 3 DS-GMO)

8.1 Right to complain

If you believe that the processing of personal data concerning you violates the DSGVO, you have the right of appeal to a supervisory authority, without prejudice to any other administrative or judicial remedy. The responsible supervisory authority with regard to data protection issues is the data protection officer of the federal state in which our company is based. You can find the responsible contact person under the following URL, for example:

8.2 Right to object

If we base the processing of your personal data on the weighing of interests, you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the corresponding description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing. Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time.
If you would like to make use of your right of objection or other rights mentioned above, please contact us under the contact data mentioned in point 1.1.

9. Changes to our data protection policy

This data protection declaration is currently valid and has the status as of November 2019.
We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply for your next visit.